Quality: With the help of our skilled professionals, we deliver high-quality translations using proven terminology accepted by customers and recognised tools for Quality Assurance. In addition, we strive to constantly improve the process of Total Quality Assurance.
Personal involvement: Our managers and translators are committed to customer satisfaction, offering them constant support throughout the life cycle of each project. Moreover, we encourage our customers to collaborate and approve the terminology used for their projects.
Flexibility: We are aware that each customer has their own needs, expectations and preferences. We focus on all of them by developing customised project plans and strategic partnerships that address each client's particular needs allowing us to establish and maintain long-term relationships.
Honesty: Maintaining respectful and honest relationships with employees and contractors, based on mutual respect and responsibility, is of great importance to us. We treat each individual, male or female, equally and strive to provide the best equipment, tools and workspace possible.
Social and environmental responsibility: Behaving responsibly towards the environment and the community is not just a statement of intent. By translating manuals, books and publications free of charge for various health and humanitarian associations we participate in and contribute to the common good. Some of our employees are regular blood donors and they encourage others to follow their example. Our guidelines include having as much documentation as possible in an electronic form. Non-electronic documents, newspapers and publications are recycled when they are no longer needed.